Shipping policy
Shipping Policy
At PrettyCleanCo we want your PrettyClean Pro to
reach you quickly and safely, wherever you are
in the world.
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Where We Ship
We offer worldwide shipping. No matter your
location, we will do our best to get your order
to you.
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Processing Time
Orders are processed within 1-2 business days
of purchase. You will receive a confirmation
email once your order has been placed, and a
shipping confirmation email with tracking
information once it ships.
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Shipping Time
Once shipped, delivery typically takes 3-7
business days depending on your location. Please
note these are estimates, not guarantees — actual
delivery times may vary due to customs
processing, local carrier delays, or other
factors outside our control.
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Shipping Costs
Shipping costs are calculated and shown at
checkout, included as part of our all-in pricing
under $100 per order. No hidden fees.
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Order Tracking
Once your order ships you will receive a tracking
number by email so you can follow your package
every step of the way.
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Customs, Duties & Taxes
For international orders, your package may be
subject to import duties, taxes, or customs fees
charged by your country. These charges are the
responsibility of the customer and are not
included in your order total. Customs policies
vary widely, so we recommend checking with your
local customs office for more information.
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Delayed Or Lost Packages
If your tracking shows no movement for an
extended period, or your package has not arrived
within the estimated delivery window, please
contact us at prettyclean@gmail.com and we will
investigate with the carrier on your behalf.
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Incorrect Shipping Address
Please double-check your shipping address before
completing checkout. PrettyCleanCo is not
responsible for orders shipped to an incorrect
address provided by the customer, but we will do
our best to help redirect the package if caught
in time.
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Damaged Packages
If your package arrives damaged, contact us at
prettyclean@gmail.com with photos of the damage
and we will arrange a replacement or refund —
your choice.
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Contact Us
Questions about your shipment? We are here to
help.
Email: prettyclean@gmail.com
Response time: within 24 hours, Monday to Friday
PrettyCleanCo — Product + shipping + everything,
all under $100, with worldwide delivery.
Clean brushes. Clear skin. Happy you.